This privacy policy explains how LinguaLink handles personal data when you use pomaret.hair, contact us, or enquire about our language courses and tutoring services. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
Privacy rights lifecycle
You may have rights to know what data we hold, request correction, ask for deletion in suitable cases, object to certain processing, and limit use of your data. Where processing is based on consent, you may withdraw that consent for future processing. We will assess each request against the applicable legal requirements.
To exercise a privacy right, use one of the contact channels listed in this policy and describe the request clearly enough for us to identify the relevant data. We may ask for additional information to verify your identity or to understand the scope of the request before responding.
We retain personal data for the period needed to respond to inquiries, manage enrolment and course administration, maintain security, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymise it where appropriate, subject to any lawful retention requirement.
If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from its stated effective date.
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, learning goals, and level or schedule preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site secure and functioning properly.
We receive personal data when you submit a contact form, send an email, call us, request a consultation, or otherwise communicate with us about courses. Technical data is collected automatically when you visit the site or interact with its pages and forms.
Confirmed cookie uses are limited to essential site operation and storing privacy preferences. We do not confirm analytics cookies or marketing cookies as active on this site. If that changes, the policy will be updated to reflect the new use.
We use cookies or similar tools only where needed for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and where available through on-site preference controls. Disabling essential cookies may affect basic site functions.
Data processing overview
We process personal data to answer course inquiries, assess level and schedule preferences, arrange group matching, confirm course terms, manage enrolment, provide scheduled lessons and guided practice, review progress, maintain website security, and support technical delivery. We may also use data to keep records needed for administration and legal compliance.
We may share personal data with service providers or operational partners who help us deliver contact handling, technical hosting, security, or related administrative functions. These recipients are expected to use the data only for the services they provide to us and to protect it appropriately.
We may disclose personal data if required to comply with legal obligations, respond to lawful requests, protect our rights, or address security and fraud concerns. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
Under GDPR, we process personal data only where we have a lawful basis to do so, such as responding to your request, performing a contract or pre-contractual steps, meeting legal obligations, or relying on legitimate interests where appropriate. The exact basis depends on the context of the interaction.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, object, and request portability of certain personal data. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal obligations or by the need to retain information for legitimate business or compliance reasons.
